Contact Us
We’re here to help you get sharp—safely, quickly, and confidently. Whether you need buying advice, have a testing question, or want to suggest a product for review, we read every message.
- Email: [email protected]
- Typical response time: 1–2 business days
- Press and partnership inquiries: Use the subject line “Press/Partnership – [Your Company]” for faster routing.
Please include helpful details when you write: your skill level, knives/steels you own, living setup (quiet/small space?), and what success looks like for you (e.g., BESS target, tomato test, maintenance cadence). The more context you share, the better our guidance.
Before You Email
- We don’t sharpen knives for customers, but we can point you to local services and DIY guides.
- We buy many products ourselves. If you’re a brand offering a sample, we require full editorial independence and disclose samples.
- Do not mail knives or sharpeners without prior written approval.
FAQ
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Do you review brand-sent samples? Yes, selectively. Samples do not guarantee coverage or a favorable review. If a sample is accepted, we disclose it and apply the same test protocol.
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Can you recommend a starter setup for my apartment? Email us with your space/noise constraints. We often suggest compact guided systems or quiet stone workflows with low-mess lubricants, plus a simple stropping routine.
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How do I request a correction or retest? Send the specifics (model, batch, issue observed) to [email protected]. We log requests, verify claims, and update pages with changelogs when warranted.